Privacy Policy

Last Updated: March 2026

Soul Well Healing & Wholeness ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website soulbalmeq.com or book a session with us.

Information We Collect

We collect information you voluntarily provide when you:

  • Complete our intake form
  • Book a session through our scheduling system
  • Contact us via email
  • Interact with us on social media

This information may include:

  • Contact Information: Name, email address, phone number
  • Health & Wellness Information: Information about your physical and emotional state, areas of concern, touch preferences, and session goals as provided in our intake form
  • Scheduling Preferences: Appointment dates and times
  • Payment Information: Processed securely through our third-party payment provider (we do not store payment card details)

How We Use Your Information

We use the information we collect to:

  • Provide safe, personalized healing sessions tailored to your needs
  • Communicate with you about appointments, scheduling, and session preparation
  • Process payments for services
  • Respond to your questions and requests
  • Improve our services and client experience

How We Protect Your Information

We take the confidentiality of your personal and health-related information seriously. We implement appropriate safeguards to protect your information, including:

  • Secure, encrypted form submission through Formspree
  • Secure scheduling and payment processing through Calendly
  • Limited access to client information (only the practitioner, LaDonya Stanley, has access)
  • Secure storage of client records

Third-Party Services

We use trusted third-party services to operate our business:

These services have their own privacy policies governing how they handle your data.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only:

  • With service providers who assist in operating our business (as listed above)
  • If required by law or legal process
  • To protect the safety of you, us, or others

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Intake forms and session notes are retained for a reasonable period to support continuity of care. You may request deletion of your information at any time.

Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Withdraw Consent: Withdraw consent for us to use your information

To exercise any of these rights, please contact us at info@soulbalmeq.com.

Cookies & Analytics

Our website may use basic cookies to improve your browsing experience. We do not use cookies for advertising or tracking purposes. Third-party services embedded on our site (such as Calendly) may use their own cookies.

Children's Privacy

Our services are intended for adults 18 years of age and older. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Soul Well Healing & Wholeness
A Soulbalm Stanley brand
Email: info@soulbalmeq.com
Website: soulbalmeq.com